Verrex Names Carl Edolo to Head Service DepartmentClient Requests for National Support Key to New Appointment
MOUNTAINSIDE, New Jersey, USA (July 23, 2007) –- As part of the company's ongoing efforts to better align service and support offerings with the evolving needs of its clients, Verrex Corporation, a leading audiovisual, videoconference and sound systems integrator, today announced Carl Edolo has joined the company as Service Manager. In this newly created role, Mr. Edolo will implement a broad range of initiatives designed to more effectively meet clients' service requirements, both regionally and nationally, including a client helpdesk due to launch in 2008. He will report to Executive Vice President of Operations, Michael Diodato, CTS-D.
"Finding the best person to lead our Service Department was not an easy task," said Diodato. "Verrex is looking to redefine what service means in the AV industry. Carl has a proven record of innovation and client satisfaction in the service industry and brings a fresh perspective with his IT background and helpdesk certification. In the months and years to come, Carl will lead Verrex in a new direction for service that promises to be very exciting and beneficial to our clients."
Mr. Edolo brings with him more than 11 years technical and management experience in the IT and service industries. Prior to joining Verrex, he served as Manager of Information Systems for the Christopher Reeve Paralysis Foundation (CRPF) in Springfield, New Jersey. Following his tenure at CRPF, Mr. Edolo provided on-site server and network support for clients of IT consulting firm MicroShop Systems and was instrumental in developing the company’s service and preventive maintenance programs. Most recently, he was Account Supervisor, later promoted to Client Manager, for outsourced helpdesk/hardware service provider C3i where he was responsible for managing a 1300-client service contract. A graduate of Drew University in Madison, New Jersey, Mr. Edolo earned the CTS designation from InfoComm Internationa and Help Desk Manager certification from the Help Desk Institute (HDI).
Mr. Edolo is based in the Verrex
Corporate Office, located in Mountainside, New Jersey and can be reached by phone at +1 908 664 8374 or by email at
cedolo@verrex.com.
About Verrex
Founded in 1947, Verrex is a global integrator of audiovisual systems and services, providing design, installation and comprehensive managed services of conferencing, collaboration and presentation technologies. With the industry’s broadest global footprint, Verrex enterprise-level solutions ensure universal standards and accelerated adoption of an organization’s vision for audio and video communications worldwide. Verrex has strategically positioned its presence to serve major corporate hubs around the globe including its headquarters outside New York City, regional offices in Boston and Tampa, EMEA headquarters based outside London and AsiaPac headquarters in Hong Kong. For more information about Verrex, visit verrex.com.
Media Contact
Theresa Hahn
Verrex Corporation
Ph: +1 908-664-8391
Email:
thahn@verrex.com
