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At the heart of Verrex Managed Services is the Global Service Desk. From emergency dispatch service to remote phone support to scheduling onsite visits, Verrex‘s 24/7 Global Service Desk is the central point for identifying, ticketing, tracking, managing, and resolving AV service and support needs.

Connect with Verrex's Global AV Service Desk.

All Regions

service@verrex.com »

North America

+1 800 303 8170

UK + Europe

+44 (0) 8000 542 260

Asia Pacific

+852 800 906 192 Hong Kong

+65 800 852 3980 Singapore

+86 400 120 9073 Shanghai

Connecting with Verrex in 2021


As millions of people worldwide are receiving doses of the COVID-19 vaccine, we are increasingly encouraged about the safe return of employees to Verrex offices.


Our service and support teams remain fully operational. You can continue to trust that a member of our support team is available when you need assistance.


Be assured that a safe and well-timed return to the office is a focus for all our global offices. We look forward to the time when we are able to be together in person, but we are also prepared for how the pandemic has altered organizational behavior and needs.


To facilitate the future of work, organizations are turning to technology to offer new ways to collaborate. Many businesses have accelerated their digital transformations to solve the challenges brought by the last year. At Verrex, as we implement these solutions for our customers, we are using many of these workplace re-entry approaches for our own facilities.


If you have questions about visiting a local Verrex office or re-opening plans, please don’t hesitate to reach out.

All our best,


Bill Chamberlin, CTS

Vice President of Global Sales


Just wanted you to know both of the technicians you sent out did great jobs. We appreciate the extra effort they took on the rooms and the eye for detail they had for getting things running perfectly. 5 Stars!

I was just informed in my staff meeting that the Engineering VP told the CIO  the demo “blew the customer out of the water.  They were very impressed”.  Thank you all for the support!

I wanted to tell you that we are extremely pleased with the project and that every interaction with every Verrex employee from start to finish has been incredibly professional. Verrex did an absolutely fabulous job and I just thought it was very important to let you know that. I would highly recommend you to everyone.