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At the heart of Verrex Managed Services is the Global Service Desk. From emergency dispatch service to remote phone support to scheduling onsite visits, Verrex‘s 24/7 Global Service Desk is the central point for identifying, ticketing, tracking, managing, and resolving AV service and support needs.

Connect with Verrex's Global AV Service Desk.

All Regions

service@verrex.com »

North America

+1 800 303 8170

UK + Europe

+44 (0) 8000 542 260

Asia Pacific

+852 800 906 192 Hong Kong

+65 800 852 3980 Singapore

+86 400 120 9073 Shanghai

Service Desk Notices


There are no Service Desk Notices.


Just wanted you to know both of the technicians you sent out did great jobs. We appreciate the extra effort they took on the rooms and the eye for detail they had for getting things running perfectly. 5 Stars!

I was just informed in my staff meeting that the Engineering VP told the CIO  the demo “blew the customer out of the water.  They were very impressed”.  Thank you all for the support!

I wanted to tell you that we are extremely pleased with the project and that every interaction with every Verrex employee from start to finish has been incredibly professional. Verrex did an absolutely fabulous job and I just thought it was very important to let you know that. I would highly recommend you to everyone.